LevelFresher
Qualification12th pass / Graduate
ShiftsRotational and night shifts are common in international processes.
What the job involves
- Respond to customer queries
- Resolve or escalate issues
- Record interactions in CRM
- Meet quality and response targets
Skills that help
Clear communicationTyping and computer basicsPatienceLanguage skills
Career growth
Executive → Senior executive → Team leader → Manager.
Where this role is in demand
Frequently asked questions
Can freshers apply?
Yes, many processes hire freshers with good communication.
Is English required?
For many processes yes; Hindi/regional-language processes also exist.
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